FlightDeck

FlightDeck (“we,” “us,” or “our”) operates a studio management platform designed for Brazilian Jiu-Jitsu (BJJ) schools and fitness studios. We respect your privacy and are committed to protecting your personal information.

Information We Collect

We collect information you provide directly to us when signing up for the Service or interacting with our platform, including:

Account & Studio Information: name, email address, password (encrypted), studio name, address, and billing details.
Student & Household Details: student names, birthdates, belt progression, attendance records, and contact information.
Payment Information: payment details processed securely through Stripe; we do not store raw credit card or bank account data on our servers.
Waiver & Signature Data: electronic signatures and completed waiver documents.
Communications Data: email and SMS communication logs when you use our messaging features.
Usage Data: log data, IP addresses, device information, cookies, and analytics data.

How We Use Your Information

Provide, maintain, and improve our Service.
Process payments and manage subscriptions.
Deliver account notifications, billing alerts, and support communications via email and SMS.
Personalize your experience and display relevant features.
Detect, prevent, and address technical issues, security breaches, and fraud.
Comply with legal obligations and enforce our policies.

Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties to provide the Service, including:

Payment Processors: Stripe for payment handling.
SMS Providers: Twilio for SMS notifications.
Email Providers: SendGrid (or similar) for transactional emails.
Analytics & Tracking: PostHog for usage analytics.
Legal & Compliance: authorities as required by law or to protect our rights.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze site usage. You can manage cookie settings in your browser; disabling cookies may affect functionality.

Data Retention

We retain your personal information for as long as your account is active and as needed to provide our Service and comply with legal requirements. When you close your account, we will delete or anonymize your data, subject to any legal retention obligations.

Your Rights

You have the right to access, correct, or delete your personal information at any time by logging into your account or contacting us at support@flightdeck.app. You may also object to or restrict certain processing activities.

Security

We implement industry-standard security measures, including encryption in transit (HTTPS) and at rest, to protect your data. However, no system can be completely secure.

International Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes here and revise the “Effective Date” at the top of the page. Continued use of the Service after changes indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@flightdeck.app.